Services
Our
clients are from all over Australia and include Photographers, Tradesmen,
Web Developers, Individuals, Marketing Consultants, Painter/Decorator and
YOU.
This is not an comprehensive list rather a guide as to what services we offer. With changing technology, experience and client needs our service list grows every day.
The only limitation is your imagination!
Presentations – MS PowerPoint
Create that professional presentation
for your clients or colleagues in PowerPoint. Just fax, post or email handwritten
notes and have the presentation returned for you ready to present.
Spreadsheets – MS Excel
Creating
spreadsheets with formulas, maintaining spreadsheets or plain data entry.
No job is too big or too small.
Word Processing – MS
Word
Typing documents, Reformatting
Word Documents, Assignments, Tenders, Proposals, Letters, Mail Merges,
Memos, Meetings, Labels, Creating Templates for you to use in your business – in
fact anything you can think of!
Proofreading – can’t spell?
We have excellent spelling
and grammatical skills and can proof your documents or website accurately
in a fraction of the time!
Reporting
Dreading those monthly Management or Sales Reports? Give
them to us – we love them!
Minutes of Meeting
Resumes
Transcription – Digital or Copy Typing
Accounts –
Invoicing, Payments, Receipts, Debt Collection
Travel –
Book your business travel, accommodation and transport
all with one call to us!
General Tasks such as:
- emailing,
- faxing,
- photocopying,
- binding,
- printing
- stuffing envelopes
- scanning,
- laminating,
- CD/DVD burning
Pick up and Delivery to local areas
Please contact us if you have a need which is not listed here as we are
committed to helping our clients achieve their needs, and will do our utmost
to make it possible – and if I cannot do it for you I will find someone
who can.
EMAIL me for a detailed list of all my current charges and pricing structure.
Terms & Conditions
General
A signed Virtual Assistant Services Agreement outlining terms and conditions will be required for all new clients. A signed Monthly Retainer Agreement outlining terms and conditions will be required for all clients who wish to join the Plan. A copy will be emailed/posted for signature prior to work commencing.
Although the utmost care is taken to produce
error free work, it is the responsibility of the client to ensure the
final document or work is to their satisfaction. Any errors are corrected
free of charge, any revisions requested by the client are charged at
the Hourly Rate.
Payment & Invoicing
Hourly rates are billed at ¼ hour increments with the first hour being a minimum charge, unless on a Retainer Agreement.
Basic telephone calls, emails and printing stationery are included in the hourly rate.
Invoices will be issued on a Weekly Basis (or Monthly for clients on the Monthly Retainer Plan)
Payment is due upon completion of work for new clients. Payment is due from 7 days of receipt of invoice for existing clients as per the Virtual Assistant Services Agreement or Monthly Retainer Agreement.
Preferred payment is EFT or Direct Debit. Cheques and Cash are also accepted.
All Rates are in Australian Dollars (AUD) and do not attract GST.
Prices are subject to change without notice.
Additional Charges
Expenses are additional costs and will be itemised on your Invoice. These additional expenses may include such items as postage, courier services, STD and mobile telephone calls, specialised stationery and requested computer programs/applications.
Travelling time to Bayside suburbs such as Wynnum, Manly, Birkdale, Thorneside, Carina, Belmont and Tingalpa are included in the Hourly Rate. Off site services outside of these areas may attract Travelling Charges.
Additional Charges will be discussed with
the client prior to commencement of work where possible.
Confidentiality
The Client can rest assured of 100% confidentiality of all information and no details will be passed onto any third party without written consent by the Client.